LiveAgent – How to Receive Help Desk Ticket Notifications in Slack Channels

Back in 2015, the developers of LiveAgent announced that hundreds of apps can be connected to their multi-channel help desk tool via Zapier including Slack. Good news, there is no need for a third party service anymore!

Slack Integration

LiveAgent has just published a new plugin for Slack which allows to natively integrate both tools in no time. Thus you will automatically receive notifications in selected Slack channels for

  • New ticket
  • Open ticket (answer from a customer)
  • Closed ticket

This integration is offered for free! Try LiveAgent free for 14 days and test this popular help desk and live chat solution.

Purchase LiveAgent Multi-Channel Help Desk from as low as $12 per Agent »

FTC Disclosure: We may receive a payment in connection with purchases of products or services featured in this post.


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