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LiveAgent Audit Log
LiveAgent - Introducing New Audit Log ©Quality Unit

LiveAgent Helpdesk: New Audit Log & Advanced Sound Configuration

For their March update, LiveAgent have introduced three small but useful features and enhancements for their helpdesk and live chat support platform.

If you are tired of old sounds you can now specify your own sounds for chat ringtones, call ringtones, call queues and more.

New Features

  • Advanced Sound Configuration – Setup your own sounds & music
  • Audit Log – Activity overview in your LiveAgent account
  • Enhanced Widget Setup – Contact & chat widgets can now be set up much easier

Sign up to the LiveAgent multi-channel helpdesk tool from just $9 per month for the SaaS license or from $899 for the standalone downloadable license.

Purchase LiveAgent Multi-Channel Help Desk from as low as $9 »

FTC Disclosure: We may receive a payment in connection with purchases of products or services featured in this post.

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