For their March update, LiveAgent have introduced three small but useful features and enhancements for their helpdesk and live chat support platform.
If you are tired of old sounds you can now specify your own sounds for chat ringtones, call ringtones, call queues and more.
- Advanced Sound Configuration – Setup your own sounds & music
- Audit Log – Activity overview in your LiveAgent account
- Enhanced Widget Setup – Contact & chat widgets can now be set up much easier
Sign up to the LiveAgent multi-channel helpdesk tool from just $9 per month for the SaaS license or from $899 for the standalone downloadable license.