We’ve all been in this situation before. It’s 3 am and you’re dead tired. After successfully working on your WordPress site, you just want to do this tiny little update before finally going to bed. However, things don’t always work out the way they’re supposed to. All of a sudden your site is down for an unknown reason.
Now what? Calling your best friend-developer will probably end your friendship. Screaming out loud will wake up your wife. Well, that’s not really an option either… Fear no more, Flywheel just introduced a 24/7/365 support.
24/7 In-App Support
In the past, one of the biggest barriers for Flywheel clients has been easy access to support around the clock. Good news, they just rolled out a brand new, in-app support experience with real help from real humans, 24 hours a day.
This update makes the Flywheel Happiness Engineers more accessible and their help docs more actionable. No matter where you’re at in the Flywheel app, you’ll be able to access support with a single click.
The Flywheel team has created a centralized place to provide better visibility into the entire experience and to let you chat instantly with their Happiness Engineers, read in-depth help docs, or even submit a support ticket. That’s something no other host has!
By the way, did you already apply for early access to their upcoming new Cloud Platform? That’s managed WordPress hosting taken to a whole new level.