Gorgias recently raised a “$14M series A to transform customer service into a profit center using conversational commerce”. This month, they added three new features to their help desk solution for Shopify...
Category - Shopify
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Gorgias Announces Instagram Ad Comments & Ticket Intents
Gorgias just announced that three of the most requested features for the #1 help desk for Shopify have been released this month including Instagram ad comments, ticket intents, and mobile app improvements. Instagram Ad...
Gorgias: New Chat Business Hours & Macro Suggestion Beta
As mentioned in May, Gorgias made some improvements for auto-responders during chat business hours. They also excitedly announced the beta of their upcoming macro suggestion feature. However, they’re still working...
